These Terms and Conditions outline the rules and regulations for the use of our website. By accessing this website and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. General Information
- Website Owner: Typocool
- Business Address: 6 Dawson Drift, Ipswich Suffolk, IP5 2YW
- Contact Email: shop[at]typocool.com
2. Products
- TypoCool specializes in selling typographic posters and prints, available in A4, A3, and A2 sizes.
- All products are printed on premium 250gsm paper for a professional matte finish.
- Customisation services (e.g., color changes, text edits) are available for an additional fee.
3. Ordering and Payment
- Orders can be placed through the website (typocool.com).
- Payment must be made in full at the time of purchase. We accept payment via:
- Debit/Credit Cards
- All prices listed are in GBP (£) and include VAT unless stated otherwise.
4. Shipping and Delivery
- We deliver within the United Kingdom.
- Shipping Fees:
- Standard shipping: £4.00 per order.
- Free shipping on orders over £50.
- Products are carefully packaged in sturdy postal tubes to prevent damage.
- Delivery timeframes:
- Standard items: 3–5 business days from dispatch.
- Custom orders: 7–10 business days.
- We use reliable shipping providers such as Royal Mail and Parcel2Go.
5. Custom Orders
- Custom orders include personalized posters where colors or text are tailored to the customer’s request.
- The customization process includes 1 free revision of the digital proof. Any additional revisions are subject to a £5 charge.
- Custom orders are non-refundable unless the product arrives damaged or defective.
6. Returns and Refunds
We want you to love your artwork! If there’s an issue, here’s our policy:
- Standard Policy:
- Because our products are bespoke printed, we cannot always offer a refund. However, if the product is damaged or defective upon arrival, please contact us at within 14 days of delivery.
- You must provide clear photos of the damage.
- Once verified, we will offer a replacement or full refund.
- Non-Returnable Items:
- Custom orders (including personalised posters).
- Return Shipping: Customers are responsible for the cost of return shipping unless the product is defective.
7. Intellectual Property
- All designs, images, and content on typocool.com are the intellectual property of TypoCool.
- Reproducing, copying, or using any content from our website without permission is strictly prohibited.
8. Use of the Website
By using this website, you agree:
- Not to misuse the site for fraudulent or illegal purposes.
- To provide accurate information during the checkout process.
- Not to attempt to disrupt or interfere with the website’s functionality.
9. Privacy Policy
We take your privacy seriously. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Liability
- typocool.com is not liable for any indirect, incidental, or consequential damages arising from the use of this website or products.
- Our total liability for any claim will not exceed the total amount paid by the customer for the product in question.
11. Changes to Terms
typocool.com reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website will constitute acceptance of the updated terms.
12. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.