1. What types of products do you offer?
We specialize in high-quality typographic posters and wall art, available in multiple sizes:
- A4 (21 x 29.7 cm)
- A3 (29.7 x 42 cm)
- A2 (42 x 59.4 cm)
We also offer personalised posters, where you can change colors or add custom text to make it unique.
2. What paper do you print on?
All of our posters are printed on premium 250gsm paper. This high-quality finish ensures vibrant designs and a professional look.
3. Can I customize my poster?
Yes! We offer personalisation options:
- Change colors: Match your space’s theme.
- Add custom text: Perfect for gifts or unique statements.
To request customization, simply select the personalised option on the product page and include your preferences during checkout. We’ll send you a digital proof for approval before printing.
4. How long will it take to receive my order?
- Standard Products: Orders are dispatched within 3–5 business days.
- Custom Orders: Please allow 7–10 business days for processing and delivery due to the approval process.
Shipping times depend on your location but typically take 2–4 business days after dispatch.
5. How much does shipping cost?
We charge a flat-rate shipping fee of £4.00 per order.
- All posters are carefully rolled and shipped in durable postal tubes to ensure they arrive in perfect condition.
6. Do you ship internationally?
Currently, we only ship within the United Kingdom. We plan to expand our shipping options soon, so stay tuned!
7. What if my poster arrives damaged?
We take great care in packaging your artwork. However, if your poster arrives damaged, please:
- Contact us at shop[at]typoprint.co.uk within 14 days of delivery.
- Include clear photos of the damage for review.
Once verified, we’ll offer a replacement or full refund at no extra cost.
8. What is your return policy?
- Standard Posters: If you’re not happy with your poster, you can return it within 14 days of receipt for a refund.
- Custom Posters: Personalized products cannot be returned unless they arrive damaged or defective.
For more details, please see our Terms and Conditions.
9. How do I contact you?
You can reach us via:
- Email: shop[at]typocool.com
- Contact Form: Available on our website’s Contact Us page.
- We typically respond within 24 hours during business days.
10. Do you offer bulk discounts?
Yes! If you’re interested in purchasing multiple posters or bulk orders for gifts, offices, or retail spaces, please contact us directly at shop[at]typocool.com to discuss discounts and pricing.
11. Can I frame my posters?
Our posters come unframed so you can choose frames that suit your style and decor. We recommend standard A4, A3, or A2 frames, which are widely available online or in stores.
12. What payment methods do you accept?
We accept secure payments via:
- Debit/Credit Cards (Visa, Mastercard, etc.)
All transactions are processed securely to protect your payment details.
13. Do you offer gift options?
Yes! Our posters make excellent gifts. If you’re sending an order as a gift, let us know during checkout, and we’ll exclude the invoice from the package.
14. How can I stay updated on new designs or promotions?
Sign up for our email newsletter to receive:
- Updates on new designs and collections.
- Exclusive discounts and promotions.
You can also follow us on Instagram
15. Do you work with businesses or interior designers?
Absolutely! We love collaborating with businesses, interior designers, and stylists. Whether it’s bulk orders or bespoke designs for commercial spaces, get in touch at shop[at]typocool.com to discuss your needs.
16. What happens if I don’t approve my custom design proof?
We’ll only print the design once you’re completely satisfied and have approved it.